Covid-19: Everyone is aware of the issues with this Coronavirus. We are watching the latest updates from the CDC as well as our federal, state, and local governments. This situation calls for us to temporarily change the way we operate but we are still working unless the status changes. For the foreseeable future we will limit physical face to face meetings with customers and practice social distancing by implementing the following steps on all appointments:
- No handshaking
- Maintaining a safe distance from customers
- No interior inspections except for emergencies and fire/water damage
For hail and wind appointments, we are limiting roof inspections to those customers who have suffered recent wind and hail damage and need to be inspected soon (e.g. missing shingles, roof leaks, selling and closing on a house, etc.). We can inspect without a face to face meeting, often just discussing our findings by phone or by email. We use estimating software and all estimates are emailed. If a situation is not urgent and can wait, we will recommend waiting.
For emergency fire and water damage, we are still inspecting and performing these types of estimates and repairs. We can discuss these issues as much as possible by phone and will practice social distancing if a site face to face meeting is needed.
All inspections are conducted by Trent Massey. To reach Trent, please call 972-762-9456.
Thank you!
Hail - Wind - Fire Water
Thank you for considering Trent Massey Roofing & Reconstruction. We are a local contractor based in North Texas and serve the entire Dallas/Fort Worth metroplex. We have 34 years of cumulative experience in insurance claims, claims training, estimating, and construction management. This combined knowledge of construction and insurance claims serves our customers extremely well. We offer a very professional service and a worry free claims repair process.